About Carol's Travel

Carol's Travel Service, Chicagoland's Premier Vacation Planners® since 1980, is the expert at planning both cruise and land-based vacations for individuals and groups.

Our well-traveled agents understand that when you're ready to book a vacation, you want to work with someone who can handle details, save you money on the best deals, and ensure your specific travel needs are met.

As a FROSCH company,  Carol's Travel Service provides you access to the best vacation values, as well as the ability to immediately reserve most vacation packages. For clients seeking more personalized planning, our travel planners will work with you to meet your needs and exceed your expectations.

Whether a romantic getaway for two or a family cruise, a destination wedding or corporate event, our travel counselors provide the highest quality service, outstanding product and destination knowledge, and the best value in travel available today. When you choose Carol's Travel Service, rest assured your vacation will be the trip of a lifetime.

Our Travel Services

  • Cruises including Ocean, River, Expedition, & Luxury Cruises
  • Tours including Guided and Hosted
  • Packages
  • Group Travel including Custom Groups
  • Customized Incentive Packages
  • Meetings and Conventions
  • Adventure Travel
  • Spa Packages
  • Custom Tours
  • Destination Weddings and Honeymoons

Our Standard of Excellence

Located in Tinley Park, Illinois, Carol's Travel Service has set the standard in the community for quality travel planning. Most of our travel counselors have over 10 years of experience in planning travel—worldwide. Our travel agents hold the highest accreditations available in the travel industry today, including Certified Travel Counselor and Master Cruise Counselor. In addition, our travel agents continually attend training sessions and educational seminars, and many have earned destination and product specialist titles.

Your Specialty Travel Experts

When you need assistance booking group travel, our expert travel consultants can handle all group vacation planning. Whether you're planning incentive trips, sales meetings, or family reunions, our detailed planning will assure you the best quality, price, and satisfaction level for your group.

We also specialize in group travel, spa travel, and adventure travel including multisport trips, bicycling, hiking, rafting, skiing, and scuba diving. Our custom tour planning to destinations worldwide will provide you with the personally designed trip of a lifetime.

A FROSCH Company

In 2016, Carol’s Travel Service joined the FROSCH family. Similar in both reputation and culture, FROSCH is a privately held travel management company with locations worldwide. Acquired by Richard Leibman in 1977, FROSCH has remained a family-owned business headquartered in Houston, Texas, despite its tremendous growth over the last twenty years under the leadership of Richard’s son, Bryan. Today, FROSCH maintains offices both nationwide and worldwide, placing it among the top ten agencies in the US, with dedicated divisions for corporate travel, energy travel, leisure travel, group travel, entertainment travel, meetings & event planning, and rewards & incentives. As part of the FROSCH family, we are now an even stronger resource and advocate for you, our valued clients and friends.

As an accredited IATA agency, FROSCH has developed an exemplary reputation, garnering industry-wide recognition. FROSCH has consistently made the Travel Weekly ‘Power List’ and is recognized each year on Travel + Leisure’s A-List. While these rankings and recognition speak volumes about FROSCH as a company, the many preferred partner relationships and representation on various advisory boards, including Travel + Leisure, Belmond, Norwegian Cruise Line, and Hilton Hotels & Resorts, are a testament to FROSCH’s high regard within the travel industry. Recognized annually by leading cruise, tour, and hotel partners for its production, its buying power enables FROSCH to offer competitive pricing and added value directly to you.

Learn more about FROSCH’s unique global offering at

Turn your dream vacation into a reality. Contact Carol's Travel Service today.

To help you discover ways to explore the world, we're pleased to share our digital magazines, The Travel Magazine and the Ultimate Experiences online.

View Magazine

Search our wide variety of exciting, appealing, and enriching shore excursions at prices lower than those of the cruise lines...

View Excursions

Pocket Travel Consultant is a free app that allows you to carry all of the destination information you need while traveling, right in your pocket!

Download the Phone App!

Carol's Travel recommends optional travel insurance that protects you in the event of having to cancel your trip avoiding travel vendor cancellation policies and more!


Contact Us

Phone: 800-535-2670

Monday 9AM - 8PM; Tuesday - Friday 9AM - 5PM
Saturday 9AM - 1PM CST.